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Business information

Trade name: Chapter Seoul
Company: On The Shelf Co., Ltd. (주식회사 온더쉘프), a company registered in the Republic of Korea
Representative and publication director: Laura Sarah Koeppler
Registered address: 5F, 169 Yeoksam-ro, Gangnam-gu, Seoul, Republic of Korea
Business registration no.: 582-81-03978
Mail-order business report no. (통신판매업 신고번호): in progress
Email: contact@thechapterseoul.com · Phone / WhatsApp: +82 10-8569-1707

Hosting

Shopify Inc., 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada · shopify.com

Customer service and complaints

For any question or complaint: contact@thechapterseoul.com or +82 10-8569-1707 (WhatsApp). We reply within 3 business days. If no amicable solution is found, you may contact the Korea Consumer Agency (kca.go.kr) or the consumer dispute mediation body of your country of residence.

Terms and policies

Bookings are subject to our Terms of Service and Cancellation Policy. Personal information is processed as described in our Privacy Policy. The privacy officer (개인정보 보호책임자) is Laura Sarah Koeppler, contact@thechapterseoul.com.

Intellectual property

All content on this website (texts, photographs, logos, design) is the property of On The Shelf Co., Ltd. or used with permission, and may not be reproduced without prior written consent.